PRIVACY POLICY – La Bussola di Triscele
Last update: 23/12/2025
This Privacy Policy describes how La Bussola di Triscele collects, uses, stores, and protects personal data of users who visit the website labussoladitriscele.com and/or use the services offered, in compliance with EU Regulation 2016/679 (GDPR) and applicable Italian law.
1. DATA CONTROLLER
The Data Controller is:
La Bussola di Triscele Operational base: Ispica (RG), Italy Email: labussolatriscele@gmail.com Phone: +39 3516114827
2. TYPES OF DATA COLLECTED
a) Data voluntarily provided by the user
First and last name
Phone number
Email address
Information submitted through forms (quotes, bookings, messages)
Details related to requested services (transfers, trekking tours, quad tours, horse riding, wine and food tastings, guided city tours)
Personal preferences (times, itineraries, number of participants)
Payment data for online payments via PayPal
Payment details are not processed by this website but directly by PayPal.
b) Data collected automatically
IP address
Browser type
Device technical data
Cookies and tracking tools (see Cookie Policy)
3. PURPOSE OF DATA PROCESSING
Personal data is processed for the following purposes:
1. Responding to information requests and quotes
2. Managing bookings for:
o transfers
o trekking excursions
o quad tours
o horse riding tours
o wine and food tastings
o guided tours and other tourist activities
3. Organizing customized services and itineraries
4. Managing online payments via PayPal
5. Sending communications related to the booking
6. Fulfilling legal, administrative, and tax obligations
7. Improving user experience and website performance
8. Preventing fraudulent or abusive activities
4. LEGAL BASIS FOR PROCESSING
Data processing is based on:
User consent
Performance of a contract or pre-contractual measures
Legal obligations
Legitimate interest of the Data Controller
5. ONLINE PAYMENTS (PayPal)
For some services, users may make online payments via PayPal.
During payment:
· the user is redirected to the PayPal platform
· PayPal processes all necessary transaction data
· this website does not store or process credit card or PayPal account details
PayPal acts as an independent data controller. Full policy: https://www.paypal.com/it/webapps/mpp/ua/privacy-full
6. DATA PROCESSING METHODS
Data is processed using electronic tools, with appropriate security measures to prevent unauthorized access, disclosure, alteration, or loss.
7. DATA RETENTION
Data is retained for:
the time necessary to manage the request or booking
up to 24 months for marketing purposes (with user consent)
10 years for tax and accounting obligations
until the user requests deletion (when applicable)
8. DATA SHARING
Data may be shared with:
Hosting providers
Email services (SMTP, newsletters)
Analytics services (e.g., Google Analytics)
Collaborators and partners involved in providing tourist services (trekking guides, quad centers, horse riding centers, wineries, tour operators)
PayPal for payment processing
Authorities when required by law
Data is never sold to third parties.
9. DATA TRANSFER OUTSIDE THE EU
Some services (Google, Meta, PayPal) may transfer data outside the EU. Adequate safeguards such as Standard Contractual Clauses (SCC) are applied.
10. USER RIGHTS
Users may exercise the following rights:
Access
Rectification
Erasure
Restriction
Portability
Objection
Withdrawal of consent
Requests can be sent to: labussolatriscele@gmail.com
11. COOKIE POLICY
This website uses technical cookies and, with user consent, analytics and marketing cookies. See the dedicated Cookie Policy for more details.
12. CHANGES TO THIS POLICY
The Data Controller may update this Privacy Policy at any time. Changes will be published on this page.
13. CONTACTS
For questions about this Privacy Policy or data processing:
La Bussola di Triscele Email: labussolatriscele@gmail.com Phone: +39 3516114827